General Terms & Conditions

Q Radio General Competition Terms & Conditions (On-air and Online)

• All contestants must be over 18 years of age and reside in Northern Ireland unless stated otherwise;
• Contestants can enter each competition only once unless otherwise stated;
• Unless otherwise stated, contestants are those who have contacted the station during the competition period and are chosen at random by the presenter in line with the advertised promotion of the competition;
• Q Radio reserves the right to request proof of a winner’s identity. If a prize winner’s contact details change, it is their responsibility to notify Q Radio;
• Prizes must be claimed within 28 days;
• Please note prizes are sent via Royal Mail normal post, special/recorded delivery services are only used at the discretion of Q Radio;
• Once all prizes are dispatched from Q Radio we are no longer are responsible
• The competition will run until the competition has been completed, this will be advertised on air or online;
• The radio station reserves the right not to give away any prize if no winner is found;
• There is only one prize per competition unless otherwise stated;
• All prizes are offered in good faith;
• Decisions relating to competitions or the redemption of prizes are at the sole discretion of management and decisions are final – no further correspondence will be entered in to. This includes questions, concerns, tiebreakers, conflicts and disputes;
• Prizes are normally provided to Q Radio by a third party or a sponsor. The liability for the delivery of the prize rests with the third party or sponsor. If the third party or sponsor cannot deliver the prize, Q Radio is not liable for its provision;
• Q Radio make no representation or warranty in relation to prizes and shall have no liability to any prize, its fitness for purpose, merchantability or otherwise. No further, additional or other costs are included in any prize, unless otherwise stated;
• To the fullest extent permissible by law, Q Radio shall not have any liability to any entrant or prize winner, however, caused, including for any costs, expenses, forfeited prizes, lost prizes, damages and other liabilities; Q Radio does not bear any liability to replace lost or misplaced prizes.
• Employees, relatives, friends and partners of Q Radio(past and present) any parent or associated companies, or any of the co-sponsors of the competition are not eligible to enter any competition;
• Q Radio reserves the right to alter or amend these rules at any time;
• Q Radio reserves the right to suspend the competition or cancel the competition at any time;
• Q Radio reserves the right to replace stated prizes at any time with prizes we consider to be of broadly equivalent value;
• There is no cash alternative to any prize and all prizes are strictly non-transferable unless otherwise stated. All prizes are subject to availability;
• Failure to gain access to competitions due to technical difficulties, engaged phone lines, or for any other reason is not the responsibility of the radio station;
• All copyright remains the property of Q Radio, including on-air broadcast and photos or images of winners;
• By entering competitions all contestants agree to be used in publicity, on-air promotion and by any means deemed fit for the promotion of the station;
• So that we can ensure the fairness of our Promotions, if you have won one prize during the previous three months then we reserve the right to withdraw from you, at our absolute discretion, any further prize awarded to you, in error or otherwise, during a period of three months (“Exclusion Period”). If you do enter any Promotion during the Exclusion Period, you may be disqualified and we reserve the right to: (i) select another entrant to participate in the Promotion; (ii) impose either a further exclusion period of twelve months from the date of your last entry attempt, or a longer or permanent ban, if we deem this necessary or appropriate; and/or (iii) disqualify your mobile phone number(s) and email addresses from future Promotions during this Exclusion Period. If you are disqualified, entry fees (if any) will not be refunded.
• No correspondence will be entered into regarding competitions. Q Radio's representative’s decision is final;
• Any contestant entering competitions giving false or misleading information will be disqualified and any prizes won will be withdrawn. This includes, but is not limited to, name, address, telephone numbers and details of previously won prizes;
• For every competition, each winner’s, and each entrant’s, personal details will be used only for the purpose of administering the competition;
• By entering the competition, the entrant gives permission for their contact details to be shared with Q Radio staff and the prize provider for the sole purpose of arranging their prize in accordance with Q Radio's data protection policy.
• Unless otherwise stated, holiday prizes consist of flights and/or accommodation only. Insurance, spending money, airport and other taxes, and other expenses are costs for the prize winner and unless otherwise stated are not part of holiday prizes. It is the responsibility of the prize winner to ensure they hold relevant and valid travel documentation, including but not limited to a passport. It is the responsibility of the prize winner to check government travel advisories and determine whether to accept the risk of travelling to the destination. It is the responsibility of the prize winner to obtain any inoculation required by the destination. Holiday prizes must be redeemed within six months unless otherwise stated and Q Radio shall not be liable or responsible for any loss or damage if a holiday prize is not redeemed, in full or in part, for any reason.
• If the prize involves the winner attending an event, Q Radio shall not be liable or responsible if any part of the event is cancelled, altered or rescheduled for any reason. If a winner cannot attend an event, Q Radio has no obligation to provide an alternative.
• If the prize stated is a 'Q Radio Outside Broadcast', our production team will require a 1 hour set up before the outdoor broadcast begins. This would require at least one person on-site to meet with the Q Radio team. 

Clip N Climb weekend competition 

• Employees of High Rise, Employers For Childcare or Q Radio are not eligible to enter the competition.
• Prize valid for 6 months
• Entitles four people (adults or children) to one weekend session at Clip ‘n Climb at High Rise Lisburn (90 minutes session, including 30 minutes briefing and 60 minutes in climbing arena).
• Clip ‘n Climb is for age 4+ (including adults) – guests must meet minimum weight requirement of 10kg and must not exceed maximum weight of 150kg.
• Minimum height for Vertical Drop Slide and Leap of Faith is 4ft/120cm.
• Children under the age of 14 must be accompanied in the pre-climbing briefing by a responsible adult.
• Guests must sign a waiver to book.
• No cash equivalent.
• Clip ‘n Climb is £12.50pp on weekdays during term-time and £14.50pp at weekends and during school holidays. Voucher amount is for £58 which will allow anyone to book 4 x weekend Clip ‘n Climb sessions (or whatever else they want to use the voucher for).
• All guests must here to High Rise general terms and conditions available here.

 

The Tennent’s Hotline Competition on Q Radio

Terms Overview
These Specific Terms must be read alongside the General Terms at https://www.qradio.com/info/terms-and-conditions/. Where there is any conflict, the Specific Terms prevail.

Q Radio is the promoter.

Tennent Caledonian Breweries Limited is the prize provider. 

1. Entry Routes and Costs

Each individual is limited to one (1) entry. Entry is online only and free of charge. Visit:
https://www.qradio.com
Select the Tennent's HoTline competition page and complete the form to be eligible.

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2. Competition Mechanic and How to Win

Five (5) winners will be selected. This may be subject to change at the discretion of Q Radio. Entrants must complete the form as above for a chance to receive a live on-air call-back from Q Radio.

Conditions for call-back:

• Triggered if AccuWeather forecasts sunshine & 17°C+ in a relevant area (Belfast).

• Missed calls forfeit the opportunity.

On entering the competition, entrants agree to:

• Willingness to go live on-air on Q Radio

• Details about your commitment preventing you from enjoying sunshine.

• Contact details for someone who can release you from the commitment.

• Use of content for promotional purposes online, on-air and on social media.

• The promoter sharing contact details with the promoter for the purposes of prize delivery and in-line with GDPR restrictions outlined below.

If no plans or gatekeeper exists, entry is ineligible.
Q Radio will call the nominated person to discuss your early release from your workplace.
If you are selected as the participant you win £500 and Tennent’s merchandise, regardless of persuasion outcome.

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3. Entry Period

Online Entry Period:

• Opens: 00:01 on Wednesday, 18 June 2025

• Closes: 23:59 on Wednesday, 23 July 2025
  (Entries outside this window not accepted- this is subject to change at the discretion of the promoter)

On-Air Calls:

• Occur between 20 June and 25 July 2025

• Between 09:00 and 18:00

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4. Entry Restrictions

Eligibility:

• Northern Ireland residents aged 18+
• Winner must comply with age verification check.

Not eligible:

• Employees of Q Radio, Prize Provider, or anyone involved in the Competition or their immediate family members

Disqualification grounds:

• Ineligibility, breach of terms, false information

Right to redraw to ensure fairness and compliance is reserved.

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5. The Prize

Each winner receives:

• £500 via bank transfer (within 28 days of providing details)

• Tennent’s merchandise:

  • • Pint glass
    • Water bottle
    • Socks
    • Passport cover
    • Beach towel
    • Limited edition bucket hats
    • Beer cozies

• An on-air opportunity for release from a commitment

Additional Notes:

• No liability for changes to personal/professional plans or earnings due to participation

• Winner details shared with Tennent’s for merchandise fulfilment

• Tennent’s may request permission for optional promotional activity

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6. Data Protection

Names, emails, and phone numbers collected for entry processing.
Data shared with Prize Provider as needed.

Winner will be contacted by Prize Provider to confirm details in order to distribute prize.
Stored beyond end date, but not used for marketing unless opted-in.
More info: http://www.bauerdatapromise.co.uk/

Winner details will be shared with Tennent Caledonian Breweries Limited for prize fulfilment.

Personal data will be stored for 3 months post-promotion, then deleted.

Tennent’s may contact winners for optional promotional activity (e.g., social media features), subject to consent.

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7. Intellectual Property and Consents

By entering, you consent to use of your name, image, content, etc., for promotional purposes with no time limit or remuneration.
We may record or photograph you, and own the resulting media.
You waive any moral or financial rights.

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8. Miscellaneous

• Non-compliant entries will be disqualified

• Disputes on answers are subject to our final decision

• We’re not responsible for signal loss or entry issues

• You are responsible for entry costs and permissions

• We accept no liability for technical failures

• Offensive, indecent, or harmful content on-air leads to disqualification. This is at the discretion of Q Radio only.

• We may cancel or amend the competition due to circumstances beyond our control

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Contact Details
Email: socialmedia@qradio.com (Concerns must be sent within 14 days post-competition close)
Company details: https://www.qradio.com/info/terms-and-conditions/

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Valero Social Media Competition Terms & Conditions

1. Q Radio general terms & conditions apply.
2. Q Radio is the promoter.
3. Valero is the prize provider.
4. On entering the competition entrants agree to basic details being shared with the prize provider to arrange prize delivery only.

Valero Fuel Vouchers

1. Valero fuel vouchers are exchangeable at any Valero service station in the United Kingdom as payment for fuel, shop products or car wash to the voucher value, or as part payment for fuel, shop products or car wash of a higher value on payment of the difference.
2. The vouchers cannot be exchanged for cash.
3. Please note that no change will be given if a purchase is less than the voucher value.
4. The fuel vouchers are non-transferable and cannot be used with any other offers.
5. Vouchers valid until 31/03/2028. 

Love2Shop Vouchers

1. Expiry as displayed on gift card.
2. Vouchers are non-transferrable and cannot be exchanged. They cannot be used with any other offers.
3. See L2S terms and conditions at https://www.love2shoprewards.co.uk/PDFs/Love2shop-reward-codes-end-user-terms.pdf 
4. For where to spend Love2shop gift cards, visit https://www.highstreetvouchers.com/gift/where-to-spend-love2shop-cards