Royal Mail announces 2,000 job cuts as Covid-19 pressures mount

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By Connor Stringer

The Royal Mail will cut 2,000 jobs to address the immediate impact of the Coronavirus pandemic, the company has announced.

It's part of company wide shake up that will result in a £130 million saving in people costs next year.

The UK's postal service's profit before tax dropped 25% to £180m in the year to March.

Keith Williams, interim Executive Chair, Royal Mail Group said it was 'regrettable' that jobs will be lost.

He commented: “In recent years, our UK business has not adapted quickly enough to the changes in our marketplace of more parcels and fewer letters. COVID-19 has accelerated those trends, presenting additional challenges.

“We are implementing a three-step plan. Firstly, we’re taking immediate action on costs, which will result in a £130 million saving in people costs next year and flat non-people costs, along with a reduction of around £300 million in capex across the Group over the next two years, to address the immediate impact of COVID-19.  

"Regrettably, we are also proposing a management restructure impacting around 2,000 roles. We are committed to conducting the upcoming consultation process carefully and sensitively. We will work closely with our managers and their representatives during this difficult period, including supporting them as they transition into the next stage in their careers.

“Secondly, we’re accelerating the pace of operational change in the UK to address long-standing challenges and be sustainable for the long term. Thirdly, we’re working with all stakeholders to underpin the USO to ensure it reflects user needs and is modern, contemporary and sustainable. We want to ensure Royal Mail remains a key part of the UK economy, a good employer, and the nation’s delivery partner of choice.

“At GLS, we are capitalising on growth opportunities in parcels, protecting margin in the short term with opportunities for margin expansion in the future. At the same time, we are seeking to improve performance in key markets. We will focus investment on growing markets, and improve cashflow.

“Royal Mail and GLS are different businesses, with different strategies. At Royal Mail, our focus is on a step change in transformation; at GLS we aim to continue to grow.

"Our new structure brings more focus and accountability and whilst there are few synergies today between Royal Mail and GLS, in the medium term an international presence is clearly important, and the opportunity remains to create more value for shareholders. Given the challenges of the current year, the Board does not intend to pay any dividend in relation to 2020-21, but our ambition is to re-commence dividend payments in 2021-22, supported by GLS.

“Finally, I’d like to offer my profound thanks to all my colleagues across the Group. Our UK postmen and women are playing a crucial role in mitigating the impact of the COVID-19 pandemic. They are key workers on the frontline. Our GLS colleagues have also gone the extra mile in the many countries in which they operate to support their customers and communities.”

Unite national lead officer for the Royal Mail Group Mike Eatwell said:  “The announcement today by Royal Mail to sack 2,000 managers is a classic example of trying to reposition a business to create a viable long-term future, while feeling under pressure to make short-term cuts that only hinder that transition.
 
“It also deflects attention from where the real problems lie.  Poor decision-making at the top of Royal Mail in the past  has failed to recognise the pace in the decline in the volume of letters, and there has been a too slow investment in technology and facilities to keep abreast of the huge growth in parcels. This scenario has been made worse by the adverse impact of coronavirus on the economy.
 
“This has led to this situation where Unite’s more than 6,000 members are now facing an uncertain future – it is a devastating blow for them. They are the managerial team who were tasked to carry out the board’s decisions.
 
“We will be pressing the top management  to clarify how  sweeping away the very employees managing the transition process is going to produce faster and better company decisions for the benefit  of  customers.
 
“Our members have always worked with the Royal Mail, but they will be holding the company to account to justify the window dressing of this cost cutting and how it is in the interests of employees, shareholders and customers.
 
“Our aim is avoid compulsory redundancies and we believe that any job losses that do occur should be voluntary and by natural wastage.”
 

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